Graduate Trainee Customer Service Representative Emirates Islamic

Employer Active

Posted 1 hrs ago

Experience

0 - 2 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • All account Maintenances/ discrepancies /reversals and follow ups with branches and other departments.
  • Raising SRs for all kind of queries/issues and CC RMs in all emails (where SR applicable).
  • Investigation issues related to inward and outward payments and follow ups.
  • Checking and following daily financial transactions in the Queue .
  • After sales trxn (AST) for BB clients such as loan closure/early settlement etc.
  • TTs processing, completion of TTs, cheque books, statements and follow ups.
  • FDs, Business Online and request related to /follow ups.
  • WPS registration & Salaries and follow ups.
  • Checking and following daily inward report.
  • CSRs to work as backup in case assigned CSR is on leave or unavailable due to any reason.
  • RMs are requested to attend urgent matters with other departments and CC- CSRs to follow up.
  • Attending to and assisting customers.

Company Industry

Department / Functional Area

Keywords

  • Graduate Trainee Customer Service Representative

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