Group HR Manager

Client of Hire Lebanese

The Group HR Manager is responsible for overseeing and managing all Human Resources functions for the group's owned brands, ensuring compliance with labor laws, fostering a positive work environment, and supporting the company's operational goals through effective personnel management. This role is vital for the recruitment , training, and development of all restaurant teams and key personnel.

Essential Duties and Responsibilities

Team Support & Leadership

• Assist the Director of Operations with the recruitment and selection of key personnel for the group's brands.
• Provide guidance and support for conflict resolution and problem-solving that arise.
• Help foster a positive and productive work environment across all brands.
• Coordinate with the Director of Operations and restaurant managers to facilitate regular meetings with restaurant teams to review performance and discuss challenges.

Training and Development

• Oversee staff training and development programs across all operational matters.
• Ensure the implementation of training related to customer service and complaint resolution standards.
• Coordinate training for compliance with all company policies and procedures.
• Manage the process for conducting performance reviews and providing feedback to restaurant managers.

Policy and Compliance

• Ensure compliance with all company policies and procedures.
• Stay abreast of local regulations and licensing requirements related to labor and employment.
• Assist in maintaining compliance with all relevant regulations, including those related to food safety and sanitation.
• Maintain and update employee records and HR management systems.

Operational HR Functions

• Support the Director of Operations with strategies for continuous improvement related to employee efficiency and productivity.
• Help manage personnel costs as part of the overall strategy to maximize profitability and control costs.
• Assist with budgeting and forecasting related to personnel costs.

Skills:

• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving skills.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and HR Information Systems (HRIS).
• Ability to travel domestically and internationally if needed.