Guest Arrival Expert
Marriott
Employer Active
Posted 5 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Position Overview
Guest Arrival Expert role in Dubai supporting arrival, departure, and front-of-house guest services at The St. Regis Dubai The Palm. This role focuses on delivering smooth, attentive guest journeys, coordinating service requests, and maintaining refined service standards in a luxury hospitality setting.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Key Responsibilities
- Support guest arrival and departure processes with consistent service quality
- Assist guests with check-in, check-out, and related service needs
- Respond promptly to guest inquiries and coordinate with departments for resolution
- Complete basic reports and operational tasks related to guest services
- Share information about hotel facilities, services, and local attractions
- Maintain a visible presence in lobby and arrival areas to manage guest flow
- Follow safety, security, and operational procedures at all times
- Uphold brand standards for appearance, communication, and professionalism
Skills Set
- Customer service and interpersonal communication skills
- Ability to multitask in a fast-paced hotel environment
- Attention to detail and guest-focused awareness
- Basic computer skills for guest service systems and reporting
- Professional attitude and reliability
Why Join Us
- Entry-level opportunity within a globally recognized luxury hospitality brand
- Structured training and clear service standards
- Supportive team environment with long-term career growth opportunities
- Inclusive workplace focused on professionalism and guest satisfaction
Desired Candidate Profile
High school diploma or equivalent
No prior hospitality experience required
Comfortable working in a guest-facing role involving extended standing and movement
Physically able to lift, carry, and move items as required
Team-oriented with a positive service mindset
Company Industry
Department / Functional Area
Keywords
- Guest Arrival Expert
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Marriott
Marriott International operates The St. Regis Dubai The Palm as part of its luxury hotel portfolio, delivering personalized service and refined guest experiences in Dubai. The company offers inclusive workplaces, structured development opportunities, and diverse career paths across its internationally respected hospitality brands.