Guest Arrival Expert - Rooms & Guest Services Operations Abu Dhabi UAE

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Job Title
Guest Arrival Expert - Rooms & Guest Services Operations Abu Dhabi UAE
Job Description
Guest Arrival Expert - Rooms & Guest Services Operations Abu Dhabi UAE

Role Summary
Marriott Hotel Downtown Abu Dhabi is seeking a Guest Arrival Expert to ensure every guest s first and last impression is memorable. The role involves delivering exceptional service during arrivals and departures, assisting guests with requests, and creating a welcoming atmosphere that reflects Marriott s promise of Wonderful Hospitality. Always.

Employment Overview
Job Location: Abu Dhabi, UAE
Industry: Hospitality
Function: Rooms & Guest Services Operations
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

What You ll Do

* Welcome guests warmly and manage their check-in and check-out experience
* Anticipate guest needs and provide information about hotel services and local attractions
* Handle operational tasks such as processing payments and completing reports
* Ensure compliance with company policies, health and safety, and confidentiality standards
* Maintain professional appearance and communication at all times
* Support a seamless guest experience by collaborating with other hotel departments

Ideal Profile

* High school diploma or G.E.D. equivalent
* No prior experience required; training will be provided
* Ability to stand, walk, and move objects up to 50 lbs unassisted
* Strong communication skills and guest-focused approach
* Team player with a proactive attitude and willingness to learn
* Flexible to work shifts, weekends, and holidays