Guest Relation Executive

Seven Seas Hotel LLC

Employer Active

Posted 7 hrs ago

Experience

2 - 8 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

2 to 8 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Guest Relations, Customer Service

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Requirements:

Excellent communication and interpersonal skills
Strong customer service orientation
Ability to handle guest inquiries and complaints professionally
Good organizational skills and attention to detail
Proficiency in MS Office and hotel management systems
Positive attitude and professional appearance

Responsibilities:

Welcome and assist guests with check-in and check-out procedures
Provide personalized guest services to enhance their stay
Address guest inquiries, requests, and complaints promptly and effectively
Coordinate with other departments to ensure guest satisfaction
Maintain accurate guest records and feedback
Promote hotel services and facilities
Handle VIP guests and special requests
Ensure the lobby and guest areas are welcoming and pristine

Company Industry

Department / Functional Area

Keywords

  • Guest Relation Executive

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