Guest Relations Executive

SARA Group

As the first point of contact, you will embody our values by ensuring a warm welcome, professional assistance, and a seamless experience that reflects the SARA brand

What Youll Do

• Greet and welcome guests and customers with professionalism and warm
• Provide accurate information and assistance to meet guest needs
• Respond to inquiries and resolve concerns quickly and effectively
• Support sales team in the sales process
• Assist with administrative tasks as required
• Identify opportunities to enhance the guest experience and suggest improvements
• Represent the company s values and image in all interactions

What You Should Bring

• Customer Focus: You re passionate about delivering outstanding service and creating positive experiences
• Genuine Communication & Team Spirit: You connect authentically with guests and colleagues, bringing positivity and collaboration to the workplace
• Professionalism & Presence: You have a polished appearance, confidence, and approachable demeanor
• Smart Execution: You can multitask, prioritize, and handle pressure effectively
• Resilience & Adaptability: You maintain composure through challenges and embrace continuous improvement
• Growth Mindset: You re eager to learn, develop, and contribute to elevating the customer experience