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Experience
1 - 3 Years
Job Location
Education
Secondary School
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
span>The Guest Relations Executive is responsible for ensuring a positive and personalized experience for guests, addressing inquiries and complaints, and acting as a liaison between guests and departments to maintain high service standards.br> br>Key Responsibilities:br>Welcome guests and provide professional, friendly servicebr>Address guest needs, concerns, and feedback promptlybr>Coordinate with front office, housekeeping, and other teams to fulfill guest requestsbr>Maintain accurate records of guest preferences and complaintsbr>Support VIP arrivals, special requests, and guest eventsbr>Promote hotel services and offerings to enhance guest satisfactionbr>Ensure service standards and brand values are consistently met/span>_x000D_
Desired Candidate Profile
Experience/p>_x000D_
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p> span>1 to 3 years/span> /p>_x000D_
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p>Qualification Level/p>_x000D_
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p> span>Higher Secondary School & Equivalent/span> /p>_x000D_
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p>Skillset/p>_x000D_
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p> span>Customer Service, Soft Skills/span> /p>_x000D_
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p>Preferred Jobseekers/p>_x000D_
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p>Locally available candidates only apply for this job/p> _x000D_
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Company Industry
- Hotels
- Hospitality
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- Guest Relations
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Belcanto Restaurant