Guest Relations Officer
M venpick Hotels & Resor...
Employer Active
Posted 18 hrs ago
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Experience
1 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What You Will Be DoingGreet, check-in, respond to requests while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-sellingQualificationsYour experience and skills include:Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAEBeing Multi-lingual i.e. Arabic / German/Russian / French languages would be a PlusPrior experience working with Opera is MandatoryProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAdditional InformationWhat Is In It For YouEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities,
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Guest Relations Officer
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