Guest Service Agent
Cosmofun s.a.l.
Posted on 12 Sep
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Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide guest services in line with Cosmofun s adopted Quality Policy to exceed their expectations and build their loyalty. Help the team monitor the redemption/cashier area s conformity to fire and safety regulations. Should be able to handle minor incidents and report to the supervisor on duty. Should be aware of the Evacuation plan as per facility manual and Mall/Shopping Center instructions.
Desired Candidate Profile
Understand the fundamental principles of Cosmofun s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.
Committed to the principle of never-ending improvement in services quality, reliability and guest service excellence.
Is aware and has conducted a training on safety measures, incidents and emergency procedures and communication procedures.
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Guest Service Agent
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Cosmofun s.a.l.
Provide guest services in line with Cosmofun s adopted Quality Policy to exceed their expectations and build their loyalty.