Guest Services Associate
Marriott
Employer Active
Posted 15 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Duties
- Greet and assist guests during arrival and departure procedures
- Handle guest inquiries, requests, and complaints with professionalism and efficiency
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Process reservations, payments, and daily reports accurately
- Provide information on resort services, amenities, and Dubai attractions
- Uphold company standards on appearance, communication, and service delivery
- Maintain a professional and welcoming atmosphere at all times
Candidate Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills with a luxury service mindset
- Ability to multitask and remain professional in a fast-paced environment
- Basic knowledge of front office systems an advantage
Desired Candidate Profile
High school diploma or equivalent. Previous hospitality or customer service experience preferred. Strong communication and interpersonal skills with a luxury service mindset. Ability to multitask and remain professional in a fast-paced environment. Basic knowledge of front office systems an advantage.
Company Industry
Department / Functional Area
Keywords
- Guest Services Associate
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Marriott
Marriott International is a world leader in luxury hospitality with brands including Bvlgari Hotels & Resorts. At Bvlgari Resort Dubai, associates deliver timeless elegance and exceptional guest experiences, creating rewarding careers in one of Dubai s most exclusive destinations.