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Experience
1 - 3 Years
Job Location
Education
Diploma(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Summary
1. Deliver the brand promise and provide exceptional guest service
at all times.
2. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
3. Ensure that all company minimum
brand standards have been implemented, and that optional brand standards have been implemented where appropriate. 4. Work closely with other Front Office Associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 5. Respond to the results of the LRA and ensure that the relevant changes are implemented.
Qualifications
Priority will be given to candidates with experience in international hotel brands.
Experience with international hotel brands is preferred.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- Guest Services Officer
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