H2R Services Expert Novartis

Posted on 2 Sep

Experience

5 - 10 Years

Job Location

Egypt - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Support the team in the operational conversion of P&O strategic objectives.

Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.

Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).

Track service requests and troubleshoots analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.

Support evaluation of the services / processes / continuous improvement in scope.

Contribute to P&O Services projects at country or BU level

Desired Candidate Profile

Proven experience in operations management and execution within HR services

  • Strong understanding of HRIS and identity and access management systems
  • Demonstrated ability to support employee onboarding and service delivery processes
  • Familiarity with payroll systems and data privacy standards
  • Ability to analyze service data and contribute to continuous improvement initiatives
  • Proficient in English with excellent communication and consulting skills

Company Industry

  • Pharma
  • Biotech
  • Clinical Research

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • H2R Services Expert

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Novartis


https://www.novartis.com/in-en/careers/career-search/job/details/req-10060499-h2r-services-expert-switzerland-1-german-speaker