Head Hostess Ossiano
Atlantis
Employer Active
Posted on 30 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Welcome and greet guests warmly upon arrival, creating an inviting and sophisticated first impression.
- Manage restaurant reservations, seating charts, and guest waiting lists efficiently to ensure smooth service operations.
- Communicate guest preferences, VIP details, and special requests to the service and kitchen teams.
- Lead and train the hostess team, maintaining exceptional service standards and guest engagement.
- Maintain accurate records of reservations, cancellations, and no-shows using the restaurant management system.
- Coordinate closely with managers and servers to optimize table turnover while preserving a seamless guest experience.
- Handle guest inquiries and feedback professionally, ensuring prompt resolution and satisfaction.
- Support event setups, private dining arrangements, and promotional initiatives as needed.
- Uphold Atlantis and Ossiano s brand standards in grooming, etiquette, and guest relations.
Skills Set
- Front-of-House Management
- Luxury Guest Relations
- Reservation System Proficiency
- Team Leadership and Training
- Service Coordination
- Complaint Handling and Guest Recovery
Desired Candidate Profile
Minimum of 2 years experience as a Head Hostess or Senior Hostess in a fine-dining or luxury hospitality environment.
Strong interpersonal and communication skills, with fluency in English; additional languages are an advantage.
Proficient in reservation systems such as SevenRooms or OpenTable.
Polished personal presentation with exceptional attention to detail and professionalism.
Calm under pressure, with the ability to multitask and coordinate large volumes of guest traffic smoothly.
A natural team player who leads by example and fosters a positive, guest-focused atmosphere.
Company Industry
Department / Functional Area
Keywords
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Atlantis
Atlantis The Palm, part of Kerzner International, is one of Dubai s most iconic resorts home to record-breaking attractions, Michelin-starred dining, and exceptional service experiences. At Ossiano, guests dine surrounded by breathtaking marine life, creating one of the world s most immersive culinary settings. Join the Atlantis Dubai team and contribute to its legacy of innovation, luxury, and world-class hospitality.