Head of Account Management

talabat

Own overall operational and financial performance to drive profitability and sustainable growth.

• Develop and execute strategic business plans to achieve sales and revenue targets on a monthly, quarterly, and annual basis.
• Identify growth opportunities and set clear targets for new acquisitions and existing accounts.
• Manage end-to-end performance, with a deep understanding of performance drivers across segments to win with partners and customers.
• Plan and lead on-ground marketing activities in alignment with the company s broader marketing strategy to drive demand and sales.
• Monitor competitor activity and develop strategies to strengthen market positioning and drive growth.
• Unlock additional revenue streams through non-commission initiatives (e.g., advertising solutions).
• Lead, coach, and develop the team to ensure high performance, accountability, and achievement of targets.
• Set clear individual goals, evaluate performance, and provide constructive feedback to support team development.
• Scale the team in line with business needs and onboard new talent effectively.
• Create and analyze detailed performance reports, ensuring data accuracy and actionable insights.
• Ensure effective use of internal tools, systems, and dashboards to track performance and execution.
• Collaborate cross-functionally with Marketing, Finance, and Operations to achieve KPIs.
• Uphold company policies and procedures to ensure consistency in operations and culture.
• Partner with Public Relations and Communications to represent the business in external engagements.