Head of Base/Programme Manager

INTERSOS

The position includes two main components: programme management of INTERSOS portfolio in the Mount Lebanon and Bekaa areas. This entails overseeing projects implemented at base level, with programme delivery supported by dedicated programme teams (led by Project Managers), and supervising functional roles responsible for the technical quality of programmes (Protection Manager) and monitoring and evaluation (MEAL Officer).In terms of programme management, the Programme Manager is responsible for overall management, including the financial administration of projects, and for overseeing the full implementation cycle, ensuring the achievement of objectives and results.

As part of the mission Senior Management Team (SMT), s/he will be responsible for identifying funding opportunities and emerging needs, contributing to project design and proposal development, and representing INTERSOS in coordination mechanisms/forums at subnational level and with stakeholders at area level.

Any additional tasks strictly related to the role and necessary for the implementation of activities may also be assigned.

Main responsibilities and tasks:

Programme Management

• Ensures effective planning, implementation, monitoring, and evaluation of programmes at base level, including the timely delivery of project activities in line with targets set in project documents
• Ensures sound financial management of projects, in compliance with INTERSOS standards and donor regulations.
• Conducts regular meetings with programme and support staff (as needed) to follow up on implementation, review targets against achievements, identify gaps, and define necessary adjustments.

Team Management & Human Resources

• Ensures effective management and coordination of project teams, including coordination across multiple projects within the area of intervention.
• Conducts regular performance appraisals of supervised staff in line with internal regulations.
• Ensures timely recruitment of national staff in coordination with relevant support departments, in accordance with INTERSOS policies.
• Ensures adherence to INTERSOS rules, regulations, Code of Conduct, and ethical values.
• Identifies and proposes capacity-building opportunities for national staff, maintaining oversight and reporting on trainings conducted and attended.

Financial Management

• Prepares and regularly updates financial plans.
• Verifies and approves purchases and payments in line with the budget and procurement plan.
• Regularly reviews bookkeeping entries in INTERSOS accounting systems, ensuring correct budget allocation, expenditure tracking, and alignment with financial plans.
• Verifies expenditure lists prior to submission of interim and final financial reports.
• Holds final responsibility for the verification of all supporting documentation.

Monitoring, Evaluation and Reporting

• Ensures timely, high-quality reporting on project activities in line with donor and INTERSOS requirements, including analysis of impact at individual and community levels.
• Provides regular updates to the Head of Mission and Head of Programme on projects progress and any identified challenges, including achievements against targets, using INTERSOS monitoring tools (PAT).
• In coordination with the MEAL department, ensures the development of Monitoring and Evaluation plans and the implementation of MEAL activities for projects implemented at base level.

Project and Area Strategy, Reporting and Planning

• Contributes to the development of new projects and the overall programme strategy for the area of intervention.
• Ensures high-quality inputs for monthly, interim, and final reports are submitted for projects implemented at base level, in line with donor requirements.
• Ensures a comprehensive vision of interventions in the area, strengthening complementarity across projects.
• Closely collaborates with the Head of Base / Programme Manager for South to align interventions across different areas of implementation, in particular for projects implemented across bases/multiple areas of intervention.

Coordination and Representation

• Establishes and manages relationships with relevant stakeholders, including local authorities, and partners.
• Ensures INTERSOS representation in relevant coordination forums at area level.
• Actively participates in working groups and coordination mechanisms.
• Engages in bilateral coordination with INGOs and NGOs to ensure complementarity, avoid duplication, and strengthen referral pathways.
• Ensures regular information sharing and coordination with the Head of Programme, Senior Management Team (SMT) members and other relevant colleagues.

Base and Security Management

• Oversees coordination of support functions at base level.
• Ensures integration between programme and support departments through regular base management meetings and follow-up on action points.
• Oversees security management at base level in coordination with the Security and Liaison Officer, Security and Liaison Manager, and Head of Mission.
• Ensures regular updates of the Comprehensive Planning Process (CPP) and other relevant security guidelines and manuals for the BML and Bekaa base, as required by the Head of Mission.
• Contributes to the implementation of risk mitigation measures outlined in the CPP.