Head of FAC RI

American International Group, Inc. (AIG) - UAE

Job Purpose
The purpose of this job is to manage the Reinsurance Casualty Portfolio for all geographies under the purview of GCC&NA Cluster
This role will be responsible for Profit and Sales for the Casualty division focused on Commercial General Liability, Workers Compensation / Employers Liability, Defense Base Act, Commercial Auto, Product Recall and Environment Impairment Liability. Additionally, this role will also be responsible for oversight of underwriting staff, portfolio management, building and enhancing broker and insured relationships, training & developing current underwriting teams, hiring additional staff, maintaining profitability and development/execution of successful business plan.

Job Accountabilities

Portfolio Management

• Ownership of Casualty Reinsurance P&L. This includes taking corrective measures on GOE, NLI and acquisition costs wherever required.
• Ensure adherence to Casualty Underwriting Guidelines as set forth by the Chief Underwriting Office.
• Ensure all relevant tools such as but not limited to Duck-Creek or equivalent raters, local rating guidelines and all other guidelines set locally in support of underwriting strategy are strictly followed
• Responsible for maintaining a profitability portfolio of all Casualty lines including but not limited to CGL, WC/EL, DBA, Commercial Auto, Product Recall and Environment Impairment Liability.
• Responsible for working with the Chief Underwriting office to develop local strategies which may deviate from global strategies

Retention and New Business Development

• Maintain strong broker/client relationships.
• Generate new business from existing producers and up-sell current accounts.
• Ensure account retention rates are maintained as per company/department norms

Product and Technology

• Review / refresh existing products on 18/24-month cycle
• Innovation and development of new products or offerings on 18/24-month cycle
• Ensure the use of technology mainly for high volume, small ticket policies. Bring in efficiency to existing processes by using the available technologies

Team Management

• Provide all possible support and guidance to the team for both personal and professional development. Including but not limited to technical development, confidence building, strategies and direction, clear communication etc.
• Ensure team performance is in line with Company / Department norms
• Ensure that the team achieves individual and company objectives

Communication and Working Relationships
Internal Senior Management and Referral points
Claims adjusters
Business development managers
Lawyers
Compliance officers
Finance
External Brokers
Clients
Risk Managers
Loss adjusters

Key Competencies

• Effective analytical skills
• Strong interpersonal and communication skills, both written and verbal
• Negotiation skills and the ability to influence others
• Extensive underwriting experience in direct insurance and reinsurance markets
• Strong underwriting skills with high expertise in risk evaluation and pricing
• Strong marketing and relationship skills in balance with profit-oriented goals of the department / company
• Well established contacts with clients and Business Producers
• Confident decision-making skills
• Problem-solving skills and a logical approach to work
• Self-motivation
• Sound judgement
• Ability to work to tight deadlines
• Team player
• Customer service skills.