Head Products & Digital-Global Transaction Banking

Tawteen

Key Tasks and Duties

Increase penetration and usage of all digital channels including but not limited to:

• Corporate Internet Banking
• Direct Debit
• B2B
• Trade Platform

Provide recommendations to structure corporate solutions according to specific needs of customers.

Develop new products and modify existing products of transaction banking, service delivery and channel optimization on need basis.

Induce new product & solution to attract liquidity, improve customer experience, simplify the channel usages such as Cash management (Virtual Account, Direct Debit, Escrow services etc.),

Profit & Loss (P&L) Ownership: Own and manage the product P&L, developing business cases, setting pricing strategies, and forecasting sales and profitability.

Go-to-Market & Launch: Develop and implement effective product launch, marketing, and communication strategies to promote new capabilities and features to the target market.

To put strategy to increase adoption of web based services and improve digital experience.

To keep track on market insights and development and align ourselves from time to time.

Responsible for successfully winning and delivering transaction banking mandates by working with the internal stakeholder (respective sales unit) and customer from pre-sales to Go-Live.

Regular review of Policies and Procedures pertaining to all products and services under transaction banking.

Work with the Solution Implementation and Relationship Managers to ensure the highest professional standards of service inline to market offerings and standard are provided to the customers, and achieve the set targets

Focus on Financial system integration for clients having ERP systems for B2B payment implementation.

Ensure that the anticipated financial benefits of the channel are realized. This will involve engagement of various stakeholders across the bank , including Sales, Trade operations, Channel back office team, Service Delivery, IT& IS, Audit, Legal & Compliance and Solution implementation teams

Constantly work to improve the functionality of the related products by coordinating efforts between the wholesale banking group and other functions at the bank.

Maintain high level of customer contact through client calls, product and concept research to ensure feedback is gained on Electronic product offerings, and modifications made as appropriate.

To ensure strict adherence to follow ORAP process, bank s policies & procedures & regularity compliances.

To control expenses & ensure that it stays within budget.