Helpdesk support

Ceramica Art

Posted 30+ days ago

|The job is old & position might be filled

Experience

2 - 4 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

install, configure, and troubleshoot desktop hardware, software end-users
- respond to support network and service request in a timely and efficient manner , providing effective solutions with different platform
- Diagnose and resolve hardware and software issues related to desktop, laptops, printers, and other client
- Familiarity with network connectivity and Basic understanding of IT infrastructure components
- Help in installing applications and computer client
- remote troubleshooting sessions with end users
- Helping to create technical documentation and manuals
- Basic configuration, troubleshooting anti-virus programs

Company Industry

Department / Functional Area

Keywords

  • Helpdesk Support

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