home appliances sales representative

CairoCart

The Home Appliances Sales Representative is responsible for promoting and selling a range of home appliances to retail and wholesale customers. This role involves understanding customer needs, providing expert product knowledge, delivering excellent customer service, and achieving sales targets. The position requires strong communication skills, product expertise, and the ability to build and maintain long-term customer relationships.

Key Responsibilities:
Sales & Customer Service:
Actively engage customers to understand their requirements and recommend suitable home appliance products.
Provide in-depth product demonstrations, explaining features, benefits, and technical specifications.
Assist customers in comparing models, understanding warranty terms, and making informed purchasing decisions.
Business Development:
Identify and pursue new sales opportunities to expand customer base.
Build and maintain strong, long-term relationships with clients and business partners.
Product Knowledge:
Stay updated on the latest trends, innovations, and technologies in the home appliances industry.
Participate in product training sessions and keep informed about promotional offers.
Sales Targets & Reporting:
Meet or exceed monthly and quarterly sales targets.
Prepare accurate sales reports, maintain records of customer interactions, and update the CRM system.
Showroom & Display Management:
Ensure products are well-presented, clean, and correctly priced in the showroom.
Coordinate with the marketing team to set up promotional displays.
After-Sales Support:
Follow up with customers to ensure satisfaction and address any post-purchase issues.
Coordinate with service teams for installation, maintenance, or repair requests.