Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

3 to 5 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Hospitality & Operations

Preferred Jobseekers

Locally available candidates only apply for this job

Qualification:
Graduate in Hospitality, Hotel Management, or any related field
Diploma / Post Graduate in Hospitality Management is a plus

Responsibilities:
Supervise front office, housekeeping, food & beverage, and service staff to ensure smooth operations.
Monitor guest services and ensure a high level of customer satisfaction.
Assist in staff training, mentoring, and performance evaluation.
Coordinate with different departments to ensure seamless service delivery.
Ensure adherence to hotel policies, safety standards, and hygiene protocols.
Manage daily operational tasks, including scheduling, inventory, and resource allocation.
Handle guest complaints and queries promptly and professionally.
Maintain accurate records of occupancy, revenue, and guest feedback.
Support event planning and banquet operations as required.

Requirements:
Proven experience in hospitality operations, preferably in a supervisory role.
Strong knowledge of hotel management systems (PMS), POS systems, and operational software.
Excellent communication and interpersonal skills.
Ability to manage teams, resolve conflicts, and maintain high service standards.
Strong organizational, multitasking, and problem-solving abilities.
Flexibility to work in shifts, weekends, and holidays as required.

Hospitality Supervisor Talent BluePrint

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