Hostess
HOTEL
Employer Active
Posted on 12 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Answer incoming phone calls and guests queries as per the relevant outlet standard
Take reservations, obtain necessary information from guests and enter them in the system database
Display knowledge about the Food and Beverage menu, promotions and special events to sell guests appropriately
Coordinate with Head Hostess regarding the guests preferences
Greet incoming guests and departing guests warmly and genuinely
Escort guests to the assigned table, provide them with menus, answer their initial queries
Know the floor plan by heart
Conduct the proper tables allocation and validate with superior
Maintain professional guest and public relations to maximize business
Coordinate with service team for specific arrangements and assist with the opening procedures
Maintain a clean, neat and well-organized front-of-house environment
Observe the cleanliness and maintenance of the outlet, act upon and/or report any issue
Reassure guests satisfaction upon their departure and escalate any feedback given
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Hostess
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