Hostess
Cairo Marriott Hotel & O...
Posted on 24 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Greet guests warmly and professionally as they arrive at the restaurant or dining area.
- Manage guest reservations and maintain an organized waiting list during peak hours.
- Escort guests to their tables, presenting menus and providing initial information about the dining experience.
- Coordinate with servers and restaurant staff to ensure smooth seating flow and optimal guest satisfaction.
- Answer guest inquiries regarding menu items, restaurant amenities, and hotel services.
- Monitor dining room activity to anticipate guest needs and respond promptly to requests.
- Maintain cleanliness and organization of the hostess stand and entrance area.
- Assist in setting up the dining area before service and resetting tables as needed.
- Handle guest complaints or concerns with professionalism, escalating issues to management when necessary.
- Support the restaurant team in delivering a seamless and memorable guest experience.
Desired Candidate Profile
- Minimum of 1 year of experience in a hostess, customer service, or hospitality role.
- Excellent interpersonal and communication skills.
- Professional appearance and a welcoming demeanor.
- Ability to work in a fast-paced, high-volume environment.
- Strong organizational and multitasking abilities.
- Familiarity with reservation systems and basic computer skills.
- Ability to stand for extended periods and move throughout the dining area.
- Team-oriented mindset with a positive attitude.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Commitment to delivering outstanding guest service at all times.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Hostess
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Cairo Marriott Hotel & O...
https://wuzzuf.net/jobs/p/n7fbaudnrldg-hostess-cairo-marriott-hotel-omar-khayyam-casino-cairo-egypt