Hostess HGM

Now Hiring: Café Hostess We’re looking for a friendly, outgoing, and organized Hostess to be the welcoming face of our café! Key Responsibilities: Greet and welcome customers warmly upon arrival Manage reservations and the seating area efficiently Assist in ensuring smooth service flow during busy hours Support the team in maintaining a pleasant dining atmosphere Ideal Candidate: Has an engaging and positive personality Demonstrates excellent communication and customer service skills Is organized, proactive, and able to multitask under pressure Has prior experience in a similar role (preferred, but not required) If you love interacting with people and enjoy creating memorable experiences, we’d love to hear from you. Key Responsibilities: Guest Reception & Seating: · To be the first point of contact for our guests · Greet guests warmly and promptly as they arrive · Helping a guest find a comfy spot. · Manage bookings and walk-ins to minimize down on waiting lists. Reservation & Waitlist Management: · Manage reservations and seating assignments · Provide guests with accurate wait times and manage a waitlist if needed Customer Experience & Service Support: · Managing takeout orders during a rush time, you’ll be the heart of our front-of-house operations · Answer phones and respond to customer inquiries courteously · Assist with mobile or to-go orders · Answer basic customer questions about our menu, Wi-Fi, or seating Ambience & Cleanliness: · Keep the front area clean, inviting, and organized · Maintain an organized front-of-house area · Keep up an elegant, professional appearance that highlights the brand. To improve the overall dining experience, maintain focus on the lighting, music, and design. Coordination with Team: · Communicate effectively with servers and kitchen staff to ensure smooth seating flow · Help with VIP reservations, exclusive dining experiences, and special event planning. · When necessary, assist the team with minor administrative duties.