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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Greet guests promptly, warmly, and professionally as they enter the restaurant or dining outlet.
Manage reservations and guest seating through the appropriate booking system (e.g., OpenTable or similar).
Coordinate table assignments based on guest preferences, volume, and server rotations.
Maintain a clean and organized host station and entrance area at all times.
Provide accurate wait times and manage the guest queue during busy periods.
Answer phone calls related to dining reservations, restaurant information, and special requests.
Liaise with the culinary and service team to ensure seamless service delivery.
Uphold all IHG brand standards in guest service and personal appearance.
What we need from you
Previous experience in a guest-facing role, preferably in a hotel or upscale restaurant setting
Strong communication and interpersonal skills
Ability to stay calm under pressure in a busy environment
Passion for delivering genuine hospitality and personalized service
Flexibility to work evenings, weekends, and holidays as required
Working knowledge of reservation systems is an advantage
A polished and professional appearance in line with brand grooming standards
Fluency in English (additional languages are a plus)
Desired Candidate Profile
Previous experience in a guest-facing role, preferably in a hotel or upscale restaurant setting
Strong communication and interpersonal skills
Ability to stay calm under pressure in a busy environment
Passion for delivering genuine hospitality and personalized service
Flexibility to work evenings, weekends, and holidays as required
Working knowledge of reservation systems is an advantage
A polished and professional appearance in line with brand grooming standards
Fluency in English (additional languages are a plus)
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Hostess
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Crowne Plaza Hotels & Resorts
https://careers.ihg.com/en/job-details/?jobref=Hostess%7cUS%7c153210