Hostess Luxury Floating Hotel

Accor Group

Job Title
Hostess Luxury Floating Hotel & Fine Dining Dubai, UAE
Job Description
Hostess Luxury Floating Hotel & Fine Dining Dubai, UAE

Role Summary
Join the prestigious Queen Elizabeth II (QE2), the world s only floating hotel permanently docked at Dubai s Port Rashid, as a Hostess. In this front-of-house role, you will be the first point of contact for guests, delivering exceptional service that reflects the property s unique blend of British heritage and modern luxury. You will manage reservations, coordinate guest seating, and ensure every visitor enjoys a seamless dining experience aboard this iconic ocean liner.

Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full Time

What You ll Do
Greet guests warmly upon arrival, set a positive tone, and maintain the hotel s high service standards.
Manage waitlists, reservations, and seating arrangements using the reservation system.
Inform guests about current promotions and introduce their server for a smooth handover.
Answer incoming calls professionally, providing accurate information and assistance.
Handle guest billing for dining and to-go orders, verifying payments and processing transactions accurately.
Note and communicate guest dietary requirements and special requests to the service team.
Support the restaurant team in maintaining a polished and welcoming environment.

Ideal Profile
At least 1 year of experience in a similar role, preferably in hospitality or fine dining.
Proficiency in Micros POS system.
Strong guest service skills, with the ability to remain calm and courteous under pressure.
Fluent in English; knowledge of additional languages is an advantage.
Well-presented, with excellent communication and interpersonal skills.

Why Join Us
Be part of a globally recognized hospitality landmark, offering a rare opportunity to work in a venue that combines history, luxury, and innovation. The QE2 offers a unique work environment, professional growth opportunities, and the chance to create unforgettable experiences for guests from around the world