Hostess - Luxury Hotel

Adeera Hotel group

Employer Active

Posted 52 min ago

Experience

1 - 3 Years

Job Location

Riyadh - Saudi Arabia

Education

Diploma(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Scope:

The Hostess is responsible for greeting guests, managing reservations, and coordinating seating arrangements in the restaurant. With a focus on hospitality, organization, and guest satisfaction, the Hostess plays a key role in creating a positive first impression for guests and ensuring a smooth and efficient dining experience.


Main Duties and Responsibilities:

  • Welcome guests warmly as they arrive at the restaurant, engaging with them in a friendly and professional manner.
  • Manage the guest waiting list, take reservations, and estimate wait times accurately, providing guests with updates and information as needed.
  • Escort guests to their tables, seating them promptly and efficiently while ensuring a smooth flow of traffic in the restaurant.
  • Answer phone calls and inquiries from guests regarding reservations, availability, and dining options.
  • Input reservation details into the restaurant's reservation system accurately, confirming reservations and noting any special requests or preferences.
  • Monitor the dining room layout, seating capacity, and table availability to optimize table turnover and maximize guest satisfaction.
  • Coordinate with servers, bussers, and management to ensure that guests are seated promptly and that tables are cleared and reset efficiently.
  • Anticipate guests' needs and preferences, offering assistance, recommendations, and personalized service to enhance their dining experience.


Desired Candidate Profile

Education:

  • Technical Diploma in hospitality management or an equivalent.
  • Previous experience as a hostess or in a similar guest service role, preferably in a restaurant, hotel, or hospitality setting.

Qualifications/Skills:

  • Strong interpersonal and communication skills, with the ability to engage with guests in a friendly, professional, and welcoming manner.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in reservation management software, computer skills, and basic math skills.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Hostess - Luxury Hotel

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Adeera Hotel group

About:

Be part of a landmark addition to the King Abdullah Financial District (KAFD) - a new luxury hotel at the heart of Riyadh s financial hub.br>Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.br>A place alive with Saudi Arabia s progressive energy, through destination dining and curated experiences, that captures the pulse of a district in constant evolution./p>

Read More

https://atheel.elevatus.io/jobs/hostess-1773100979