Hostess_ Tripoli Branch

Hallab 1881 SAL

Employer Active

Posted 15 hrs ago

Experience

3 - 5 Years

Job Location

Tripoli - Lebanon

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Reports to is line manager with all duties and responsibilities.

Greets customers personally one they enter the branch.

Ensures and communicate with the showroom supervisor for the proper setup of dining and service areas.

Offers appropriate seats using decent and friendly conduct.

Presents the menu to every seated customer.

Takes over the waiting list customers and makes sure proper guidance.

Ensures cleanliness and readiness of stations.

Resolves guests concerns in a prompt manner and interferes whenever needed with the communication of the customer service supervisor.

Liaises between staff and customers to ensure great service

Handles minor incidents that cannot be resolved by the staff.

Communicate with customers to fill the comments cards and ask the customers to provide feedbacks.

Works with management on customer service initiatives.

Company Industry

Department / Functional Area

Keywords

  • Hostess_ Tripoli Branch

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