Hotel Receptionist

Confidential Company

Multiple VacanciesEmployer Active

Posted 7 hrs ago

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Experience

2 - 4 Years

Monthly Salary

AED 1,500 - 1,700 ($406 - $460)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management

Nationality

Indian, Nepali, Pakistani, Sri Lankan

Gender

Male

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

• Greet guests warmly upon arrival and ensure a smooth check-in/check-out process
• Manage room reservations, cancellations, and modifications via phone, email, and booking systems
• Answer guest inquiries and provide information about the hotel, services, and local attractions
• Handle guest complaints or issues professionally and escalate when necessary
• Process payments, maintain accurate billing records, and issue invoices or receipts
• Maintain the front desk area, ensuring it is tidy and presentable at all times
• Coordinate with housekeeping and maintenance teams regarding room status
• Maintain guest confidentiality and comply with hotel policies and security procedures
• Manage phone calls, emails, and administrative tasks
• Assist guests with special requests, transportation arrangements, and concierge services

Employment Type

Full Time

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Front Office Associate
• Check-in/check-out
• Guest Relations Officer
• Customer Service

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