Hotel Receptionist
Matrix Consortium
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Greet guests courteously upon arrival and ensure efficient registration and room assignment.
Handle guest check-ins and check-outs in compliance with hotel policies and procedures.
Manage reservations and room availability using the hotel s property management system.
Respond promptly to guest inquiries in person, by telephone, or via email.
Provide accurate information on hotel services, amenities, local attractions, and transportation options.
Address and resolve guest complaints or requests in a timely and professional manner.
Coordinate with housekeeping and maintenance departments regarding room status and guest needs.
Process payments, issue receipts, and maintain accurate records of transactions.
Maintain confidentiality of guest information and uphold the hotel s service standards at all times.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Hotel Receptionist
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Matrix Consortium