Hotel Reservations Agent
Plan Go Travel
Multiple Vacancies
Posted on 15 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservantion needs and determine appropriate room types.
- Verify availability of room type and rate.
- Follow sales techniques to maximize revenue. Input and access data in the reservation system.
- Processing payments and sending confirmation details to customers.
- Indicate special room reservation types (e.g., complimentary rooms, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Desired Candidate Profile
- Proven experience in the hospitality or travel industry.
- Excellent in English.
- Bachelor's Degree.
- Excellent written and verbal communication skills.
- Customer-service Experience.
- Data entry experience.
Company Industry
- Travel
- Tourism
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Hotel Reservations Agent
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