Hotel Reservations Agent

Winsome

Multiple VacanciesEmployer Active

Posted on 22 Sep

Experience

3 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.
  • Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level.
  • Daily telemarketing with travel agencies.
  • Coordinate DMC contracts & contracted hotels and manage the sales and close and open the availability according to each property commands.
  • Uploading the rates in extranet.
  • Enter the bookings for other OTAS hasn t API with our platform.
  • Selling and promoting reservation package with tour operator and tracking the payment.
  • Providing support to customers who may need to amend or cancel a reservation.
  • Providing support to clients who may need group reservation for all properties.
  • Replies all emails requests are answered in a timely and efficient manner.

Desired Candidate Profile

We're actively looking for A #Reservation_Agent to immediately join us.

Location: - Nasr City - Cairo

Requirements:

-At least 1 Experience in same role.

-Graduates only

-Excellent communication skills

-English: good

-Males and females

Benefits

-Working hours: 8

-2 days off

-Social and medical insurance

-Work in rotational shifts and 2 days off

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Hotel Reservations Agent

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Winsome

https://wuzzuf.net/jobs/p/v5gkukfh271q-hotel-reservations-agent-winsome-cairo-egypt