House Manager

Client of Elite Butlers Hospitality Solutions LLP.

Overview We are seeking an experienced and highly professional Household Manager for a prestigious private family residence in Mumbai. The successful candidate will oversee the complete operations of a large luxury residence while managing an established team of long-serving staff.

The ideal candidate will bring international exposure, preferably from Europe, the UK, or the Middle East, with a proven track record of managing large private households, estates, or luxury hospitality environments. The ability to adapt seamlessly within the Indian operating environment will be essential.

This is a hands-on leadership role, where the Household Manager is expected to maintain the highest service standards while also stepping in personally when required. The role requires discretion, professionalism, and a strong commitment to service excellence.

Key Responsibilities

• Oversee the daily operations of a large private residence (approx. 35,000 sq. ft.)

• Lead, supervise, and motivate a team of 25+ household staff across service, housekeeping, culinary, security, logistics, and maintenance

• Implement and monitor SOPs, rosters, and service standards aligned with international private household and luxury hospitality benchmarks

• Ensure the residence is fully prepared ahead of principal and guest arrivals, maintaining impeccable attention to detail

• Coordinate and manage vendors, contractors, and suppliers within the local operating environment

• Train and mentor household staff, enhancing service delivery and hospitality standards

• Manage household budgets, procurement, inventories, and accounts in coordination with the family office or representatives

• Oversee formal service, guest hospitality, and special events with the highest level of discretion and professionalism

• Maintain a hands-on and proactive approach, stepping in whenever required to ensure seamless operations