Housekeeping Attendant InterContinental

What s the job?

As a Housekeeping Attendant you are responsible to clean guest rooms, suites and/or public area assigned by your supervisor in a timely and thorough manner to ensure total guest satisfaction. Promote the desired work culture by living the 5 winning ways value Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
• May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc
• Notify supervisor when service is complete so rooms may be sold or occupied.
• Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Report, turn in, and/or log all lost and found items according to established procedures
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.
• May have turndown duties.

What We Need From You:

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Similar experience in a luxury hotel
• A business-related degree or equivalent
• Experience in effective learning and development methods
• Ability to work in a fast-paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English & Arabic
• Additional language is an added advantage
• Strong organizational skills
• Result-oriented and self-motivated along with a positive attitude