Housekeeping Manager
AccorHotel
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Missions:
operational management
- Supervise the maintenance and cleanliness of rooms, corridors, public areas and back of house.
- Ensure compliance with the hotel's quality standards and procedures.
- Check the condition of the rooms and common areas daily.
- Ensure proper coordination with Reception, Maintenance and other departments.
- Ensure compliance with hygiene, safety and health standards.
Team Management
- To supervise, train and motivate the Housekeeping teams.
- develop work schedules according to the occupancy of the hotel.
- Participate in the recruitment, integration and evaluation of staff.
- D. Develop skills and monitor employee performance.
- Maintaining a good social climate and fostering team spirit.
Administrative and financial management
- Manage stocks of linen, guest amenities and cleaning products.
- Control department costs and optimize spending.
- Monitor inventories and supplier orders.
- Prepare activity reports and performance indicators.
- Participate in the preparation and monitoring of the department's budget.
Customer satisfaction & quality
- Guaranteeing an impeccable customer experience.
- Effectively handle customer complaints related to Housekeeping.
- Implement corrective actions and continuous improvement.
- Participate in quality audits and ensure compliance with brand standards.
Desired Candidate Profile
Desired Profile
- Training in hospitality, tourism or hotel management.
- Proven experience of more than 5 years in a similar position in luxury hotels.
- Good knowledge of international hotel standards.
- Mastery of cleaning techniques and hygiene standards.
- Knowledge of hotel management software.
- Proficiency in French is required; any other language proficiency would be an asset.
Required skills
- Leadership and team management
- Sense of organization and thoroughness
- Excellent communication
- Priority management
- Attention to detail and quality
- Reactivity and ability to work under pressure
- Customer satisfaction orientation
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Manager
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AccorHotel
Join a hotel that is a member of the Accor network, whose group brings together more than 5,500 hotels, 10,000 restaurants and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for development and growth are numerous. Every project, every action contributes to creating a positive and memorable impact for our clients, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.
https://jobs.smartrecruiters.com/AccorHotel/744000128491525-housekeeping-manager