Housekeeping Manager

MOVENPICK

Missions:

• Support the hotel in achieving its strategic objectives and the realization of the brand promise by setting up a team that brings together the basic behaviours:

trust, interpersonal skills, entrepreneurship and dynamism.

• Create an optimal environment for each employee on the team to reach their full potential and increase their skills and develop their talents.
• Be a manager-coach capable of guiding his team towards a collective performance in order to create value.

Tasks:

• Establish the operational budgets of HK County;
• Establish a staffing plan aligned with the occupancy rate of the hotel;
• Manage department-specific purchases based on income trends;
• Participate in meetings (P&L) and communicate effectively about HK results;
• Optimize and plan the management of electricity and water expenditures;
• Create a positive social climate that promotes employee contribution and engagement The hotel's vision;
• Promote the integration of new recruits;
• Establish a professional training program document;
• Provide training for field staff;
• Conduct performance appraisal interviews with team members and provide constructive feedback on the strengths and areas for improvement of each team;
• Punish by complying with procedures when necessary;
• Conduct monthly departmental meetings;
• Communicate and collaborate effectively with the General Management and other departments;
• Use an entrepreneurial spirit and innovation to improve the customer experience;
• To ensure that all the standards of the hotel are respected;
• To ensure the correct use of cleaning chemicals and associated protective equipment in accordance with the law;
• Manage lost and found;
• Preventing and managing complaints;
• Manage the preventive maintenance program of the rooms;
• Be a force of proposal in the choice of uniforms, linen and carpets, upholstery fabrics, etc.;
• Create and innovate room set-ups according to VIP levels;
• Supervise the laundry room, common areas, floral decoration and green spaces;
• Ensure that the security control procedure has been carried out by the housekeeper;
• Ensure the application of the HACCP system through the control of the application of the cleaning program of the surfaces of restaurants, sanitary facilities, personal locker rooms for men and women.