Housekeeping Manager

Client of Besst Group

Key Responsibilities

• Point of contact for residents on housekeeping-related matters.
• Managing and coordinating day-to-day site cleaning, waste management, laundry operations, and housekeeping services using subcontracted cleaning staff.
• Preparing schedules and procedures for all areas under the role.
• Maintaining high cleaning standards across the site.
• Managing tasks, issues, documentation, queries, and requests raised by the Residential Services Office in relation to housekeeping, site cleaning, and waste management.
• Maintaining signage and roadways across the site.
• Controlling stock and equipment inventory, including uniforms and Diversey chemicals.
• Monitoring and controlling housekeeping department expenses.
• Issuing monthly reports on material usage, services provided, attendance, and laundry services.
• Exploring ways to increase business and revenue.
• Preparing budgets and issuing SOPs.
• Managing work orders through Odoo, including technical and general work requests related to housekeeping, site cleaning, and waste management.
• Liaising with the FM Technical and Services team leaders.
• Supporting the Residential Services Office during the absence of the Residential Services Manager.
• Preparing management updates as requested.
• Managing keys.
• Delivering regular internal training to housekeeping staff.
• Keeping the Facilities Manager fully updated on issue resolution.
• Carrying out any other responsibilities assigned by management.