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Experience
2 - 4 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
Supervise, train, and support a team of Room Attendants, Public Area Attendants, and Laundry Staff during the shift.
Allocate daily room and area cleaning assignments and monitor task completion.
Conduct room inspections to ensure standards of cleanliness, presentation, and maintenance are met.
Handle guest requests, complaints, and inquiries professionally and promptly.
Coordinate with the Front Office and Maintenance Department regarding room status, repairs, and special requests.
Check and maintain stock levels of cleaning supplies, linens, and guest amenities.
Ensure adherence to health, safety, and hygiene protocols at all times.
Prepare shift reports and update the housekeeping logbook.
Support onboarding and training of new housekeeping team members.
Report any maintenance issues or security concerns to the appropriate department.
Ensure staff grooming, punctuality, and conduct are in accordance with hotel policies.
Qualifications & Requirements:
Education: High school diploma or equivalent; hospitality or housekeeping training preferred.
Experience: Minimum 2 4 years of housekeeping experience, including 1 year in a supervisory or team leader role (preferably in a hotel or resort).
Supervise, train, and support a team of Room Attendants, Public Area Attendants, and Laundry Staff during the shift.
Allocate daily room and area cleaning assignments and monitor task completion.
Conduct room inspections to ensure standards of cleanliness, presentation, and maintenance are met.
Handle guest requests, complaints, and inquiries professionally and promptly.
Coordinate with the Front Office and Maintenance Department regarding room status, repairs, and special requests.
Check and maintain stock levels of cleaning supplies, linens, and guest amenities.
Ensure adherence to health, safety, and hygiene protocols at all times.
Prepare shift reports and update the housekeeping logbook.
Support onboarding and training of new housekeeping team members.
Report any maintenance issues or security concerns to the appropriate department.
Ensure staff grooming, punctuality, and conduct are in accordance with hotel policies.
Qualifications & Requirements:
Education: High school diploma or equivalent; hospitality or housekeeping training preferred.
Experience: Minimum 2 4 years of housekeeping experience, including 1 year in a supervisory or team leader role (preferably in a hotel or resort).
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Shift Leader
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Majestic City Retreat Hotel