Housekeeping Supervisor

Amentum

DUTIES:

• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.

• Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.

• Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

• Supervise and schedule the daily work assignments of Foreign National (FN) and Local National (LN) housekeepers.

• Check the work of housekeeping staff for quality on a regular basis.

• Become proficient in the use and completion of work orders (WO) produced by Global Maintenance Management System (GMMS) or Work Orders for Windows (WOW)

• Assist tenants with minor service issues.

• Maintain records related to Make-Ready Status.

• Be aware of occupancy status in the managed units.

• Handle furniture, linen, or any other movement, and request replacements as needed.

• Submit and follow up on service orders relating to Make-Ready Services.

• Handle keys and ensure compliance with key control procedures.

• Adhere to all Department of State (DoS) and Amentum policies and regulations and Standard Operating Procedures (SOP), must be knowledgeable of all relevant safety standards related to area of responsibility.

• Develop a comprehensive knowledge of:

  • O&M contract (SAQMMA-12-D-0165).
  • Request for Proposal (SAQMMA-12-R-0012-A001).
  • C.4.S Turn Over (Make Ready) Crew.
  • O&M Plan
  • Quality Control Plan (QCP)
  • Safety Plan and the proper use of Personal Protective Equipment (PPE)
  • U.S. Department of State (DOS) Safety, Health and Environmental Management (SHEM) and U.S. Office of Safety and Health Administration (OSHA) policies for custodial services, equipment, and materials.

• Develop a comprehensive knowledge of US Embassy Housekeeping services including

  • Consumable items storage, use and replenishment.
  • Trash and waste transport to designated collection points.
  • Cleaning equipment use.
  • Drive a service truck.
  • Service Desk procedures.
  • Logistics and warehousing procedures.
  • Vehicle operations.

• Participate in equipment inventories.

• Develop and present training classes.

• Prepare and submit detailed purchase requests for housekeeping consumables.

• Prepare and submit reports on scheduled, unscheduled, and emergency WOs for the Senior Housing Supervisor

• Prepare additional reports and perform additional duties as assigned by the Senior Housing Supervisor.

• Perform all additional duties and projects as assigned.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.

• Experience providing excellent customer services.

• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

• Cross-cultural sensitivity with an international perspective.

• Excellent organizational and time management skills.

• Expert computer skills, specifically in Microsoft Word and Excel.

• Ability to become an active and functioning member of a team.

• Must have the ability to be innovative and be an agent for change.

• Expert communication skills to facilitate and disseminate information.