Housekeeping Supervisor

Accor Group

Job Title

Housekeeping Supervisor Accor Dubai, UAEbr>

Job Description

Housekeeping Supervisor Accor Dubai, UAEbr>
Key Responsibilities

• Supervise daily housekeeping operations and assign duties to room attendants and other staff.
• Conduct regular inspections of guest rooms, public areas, and service corridors to ensure cleanliness and maintenance standards are met.
• Check all checkout and occupied rooms to verify quality and readiness.
• Report maintenance defects and coordinate prompt resolution with the engineering team.
• Monitor service areas, store rooms, and ensure proper organization of supplies and equipment.
• Plan and oversee periodic deep cleaning projects and special housekeeping tasks.
• Manage stock control, track inventory levels, and ensure proper use of chemicals and materials.
• Train and guide housekeeping team members to deliver consistent and efficient service.
• Ensure all housekeeping procedures align with Accor brand standards and safety protocols.
• Maintain positive communication within the team and with other hotel departments.
• Handle guest requests and complaints professionally and ensure follow-up for guest satisfaction.
• Support the implementation of eco-friendly cleaning practices and sustainability initiatives.

Skills Set

• Housekeeping supervision and training
• Quality control and inspection
• Inventory and stock management
• Time management and organization
• Team leadership and motivation
• Guest service and communication