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Experience
3 - 5 Years
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervising housekeeping staff, including rooms and public area attendants, to ensure all areas meet hotel cleanliness and service standards.
Inspecting guest rooms, corridors, and public spaces for cleanliness, presentation, and maintenance, logging and reporting any issues to Engineering.
Assigning daily tasks, priorities, and special projects, while assisting with scheduling and resource allocation.
Training, coaching, and motivating the housekeeping team, conducting briefings, and contributing to on-the-job training and performance development.
Coordinating with Front Office and Engineering to ensure smooth operations, accurate room status updates, and timely resolution of maintenance needs.
Handling guest requests, concerns, and complaints with professionalism, efficiency, and adherence to the hotel s service and conduct standards.
Managing inventory control of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage and availability.
Maintaining accurate records of inspections, lost and found, staff attendance, and daily departmental reports.
Ensuring compliance with health, safety, hygiene, and sanitation policies across all housekeeping activities.
Actively participating in departmental meetings, daily warm-ups, and briefings to support team communication and operational excellence.
Desired Candidate Profile
High school diploma or equivalent; a degree or diploma in Hospitality is an advantage.
- Minimum 3 years of housekeeping experience in a high-volume hotel with at least 1 year in a supervisory or team leader role.
- Previous experience in a 5-star hotel environment preferred.
- Strong attention to detail, organizational skills, and a hands-on approach to maintaining high standards.
- Proven ability to lead, train, and motivate a team in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Working knowledge of housekeeping equipment, cleaning procedures, and safety standards.
- Proficiency in Microsoft Office; knowledge of Opera or other property management systems is an advantage.
- Flexibility to work varied shifts, including nights, weekends, and public holidays.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Supervisor
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voco
At voco Cairo Arabella Plaza, the very first voco in Egypt,/strong> we bring a fresh, stylish, and reliable approach to hospitality, blending the warmth of Egyptian service with the distinctive spirit of the voco brand.