Housekeeping Team Leader (Pre-Opening) Hilton Hotels

Responsibilities:

• Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability
• Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked
• Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Key Responsibilities for Hotel Pre-Opening Leaders:

• Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
• Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.
• Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
• Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
• Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
• Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.
• Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.
• Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
• Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.
• Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.
• Customer Focus: Ensure guest experience remains the top priority from day one.