HR Coordinator Ramada by Wyndham Manama City Centre

The Human Resources Coordinator is responsible for assisting the HR Department and all associates in the day- to- day operations of the Human Resources office including all administrative duties also to provide a comprehensive HR service to all managers and associates in the hotel. He/she is also responsible for responding internal and external inquiries regarding employment and other HR-related issues.

Main tasks:

• Answer telephone and email messages and responding in a timely manner

• Manage existing team member files and create new ones as needed.

• Greet internal & external guests in a friendly and professional manner.

• Be aware of and keep all forms for the department.

• Keep record of all the Team members leave.

• Maintain monthly update of Team members birthday.

• Review all outgoing mail.

• Undertakes duties of a general nature or additional tasks as may be required from time to time by HR & Training Manager.

• Administering the probationary review time periods

• Handle team member ticketing and travel documents.

• Arranging new & renewal CPRs (Smartcard) for team member and their families .

• Coordinate with the HR & Training Manager for new and existing Team members with all matter related to health insurance, GOSI, LMRA, Ministry of Labour and other comparable tasks.

• HR related outside campus works to be done sometimes.

• Accommodation list and allocate the team member by categories.

• Responsible of accommodation flat and locker keys.

• Take personal responsibility for ensuring effective flow and administration of all administration including but not limited to team member certificates, file notes, payroll, departmental signature folders, bank letters, opening of new bank accounts.

• Take personal responsibility for ensuring that all team member personnel files are up-to-date at all times and that the filing room is kept tidy at all times in conjunction with the Human Resources & Training Executive.

• Prepare all new Starter packs for new joiners.

• Ensure that new team member acknowledge, understand and sign the full starter s document package latest on their last day of immersion.

• Administer name tag distribution as well as team member ID for all new team member members on the first day of employment.

• Enter all new team member members in Paytrax within 1 day.

• Ensure that up-to-date, correct contact details are recorded in the Paytrax for all team member at all times, including email and mobile numbers. Actively update this information monthly.

• Administer all administrational changes, internal transfer communication and change of contract letters in timely manner.

• Take full responsibility for ensuring that changes of status data (i.e transfer, promotions and salary changes) are maintained and documented once the change of status is initiated for the end of month statistics.

• Prepare change of status documents, changes to contract letters and the announcements of team member movement same day from the request.

• Ensure that team member members receive their requested documents within 3 days from the request. Including, but not limited to bank letters, visa letters and salary letters.

• Handle the leaver s process for all Team member members.

• Ensure the resignations and terminations and handled accordingly.

• Take ownership for scheduling line level Team member exit interviews. Schedule senior management exit interviews with either HR & Training Manager.

• Assist team member members in making appointments with HR & Training Manager and schedule directly to the diary. Ensure that HR & Training Manager is aware of any urgent requests / emergencies concerning team member immediately from being notified / becoming aware.

• Administer the team member members birthday celebrations including birthday cards, daily & monthly announcements.

• Manage all notice-boards daily and ensure they display current and relevant information.

• Send all correspondence regarding additional Team member dining requests to the Team member dining supervisor and cross reference the figures presented on the invoice each month.

• Proactively engage and bond with team member members in all departments and use the information to come up with innovative and effective ideas for team member relations, retention and benefits.

Execute ideas together with the Human Resources team but take lead in ensuring the projects reach completion.

• Ensure all team member files are kept up-to-date at all times and that filing is done weekly in order to comply with the Wyndham standards.

• Conduct exit interviews with assistance from the Human Resource & Training Executive when required.

• Liaise with the HR team to ensure that all office supplies are ordered in a timely manner.

• Take full responsibility for Paytrax administration and ensure that all team member members are on both systems within the same day from starting at the hotel.

• Upon request from HR & Training Executive or HR & Training Manager update the notice boards and TV screens in the Team member Dining Room weekly with new initiatives and news. Source and liaise with all team member to generate ideas for the board and periodically source input from managers.

• Any other duties directed by the HR & Training Manager.

• Take full ownership for all flight bookings for vacations for all team member members. Become an expert in vacation calculations and ensure that all vacation requests are correctly filled before being forwarded for approval of HR & Training Manager and Dir of Finance.

• Ensure cost effective tickets are secured and hotel resources are not wasted.

• Ensure that 3 quotes are sourced for all flights being booked by the hotel.

• Establish a strong relationship with all 3rd party travel agencies and ensure that frequent airline miles are secured for the hotel with all airlines.