Hub Operations Senior Coordinator Bosta

What you will do:

• 1. Receive the new pickups closed in bosta flyers.
• 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
• 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.
• 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
• 5. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.
• 6. Receive the undelivered shipments on the system and the productivity sheet as well.
• 7. Get the receiver s signature and IDs# on delivered shipments with Zero Cod.
• 8. Get hard copies of returned shipments signed by the business.
• 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
• 10. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.
• 11. Cancel the refused shipments on the system.
• 12. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub
• 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
• 14. Performs related duties as required.