Human Capital and Engagement Program Manager

PricewaterhouseCoopers

Employer Active

Posted 3 hrs ago

Experience

4 - 9 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Overview

We are seeking an experienced professional to manage the evolution and ongoing delivery of the network s Continuous Listening programme. This position is responsible for operational execution of the firm s listening strategy and serves as the primary liaison between key network and territory stakeholders, as well as the consulting team who are also the survey technology provider. This requires strong relationship management and collaboration skills, and the ability to drive consensus and alignment across multiple channels, organisations and leaders.

Key Responsibilities

  • Own and manage all Continuous Listening programme related tasks, including project planning, survey administration and change management activities.
  • Deliver high-quality service to territory contacts, respond to needs as they arise, troubleshoot issues and support x-territory collaboration, best-practice sharing and feedback.
  • Gather and assess the needs of stakeholders and translate those to program enhancements and deliverables.
  • Facilitate effective project team and stakeholder meetings.
  • Serve as the primary liaison between key stakeholders and the consulting team (survey technology provider).
  • Use data analytics tools, AI, and generative models to develop insights from the survey data collected.
  • Create clear and compelling data visualisations for executive audiences using data-driven storytelling.
  • Stay current and upskill on modern employee listening approaches, tools and methodologies.
  • Manage project budget and delivery timelines, collect and analyse data to communicate ROI/impact.

Desired Candidate Profile

Required Qualifications and Experience

  • Bachelor s degree in Business Administration, Human Resources Management, Organizational Management, or other related field.
  • Minimum of 4 years of experience in human resources and/or the professional services industry.
  • Survey design across the employee lifecycle, including onboarding, employee engagement, pulse and exit surveys.
  • Knowledge of generative AI models and their applications.
  • Ability to manage diverse stakeholders with varying needs and operate in an environment of concurrent projects needing disciplined management
  • Excellent analytical, problem-solving, and communication skills, both written and verbal (in English).
  • Flexibility to work across time zones and support global clients.

Preferred Qualifications

  • Master s degree in Business Administration, Human Resources, Industrial/ Organizational Psychology or other related field.
  • Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) certification
  • Experience managing data and analytics projects in a complex, matrixed environment.

Soft Skills

  • Strong interpersonal and stakeholder management skills.
  • Ability to work independently and collaboratively in a team environment, providing coaching, feedback and supervision.
  • Excellent time management and organizational skills.
  • Eagerness to innovate and try new solutions or approaches, failing fast and learning from mistakes.
  • High attention to detail.
  • Adaptability and resilience in a fast-paced environment.

Company Industry

  • Accounting & Auditing

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Human Capital And Engagement Program Manager

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PricewaterhouseCoopers


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