Implementation Specialist

Aspire Software

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Key Responsibilities

• Partner with clients to gather, document, and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows and compliance standards.
• Translate requirements into functional specifications and collaborate with product and implementation teams.
• Support validation, testing, and deployment activities to ensure successful rollouts.
• Provide expert guidance to clients on best practices in medical information management.
• Participate in client workshops and industry-facing engagements as needed.
• Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks.
• Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy

• 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
• An AI-first and curious mindset, looking for areas to improve the business and internal workflows with AI and automation
• Demonstrated ability to elicit and translate business requirements into effective system configurations.
• Hands-on experience configuring enterprise systems or SaaS applications.
• Strong client-facing and communication skills, including the ability to lead discovery sessions.
• Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar).
• Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making.
• Analytical mindset, detail orientation, and problem-solving skills.
• Ability to manage multiple client projects simultaneously.
• Willingness to travel occasionally for client meetings and industry events.
• Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred).
• Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required