In-Flight Nurse Etihad Airways

1. Patient Satisfaction: Ensures a customer-oriented service-based philosophy in line with the provision of In-Flight nurse services in accordance with the standards, guidelines, and foundation of EAMC and respective health authority in UAE.
2. Advanced Clinical Care: Provision of In-Flight Nurse services utilizing the nursing process of Assessment, Planning, Organizing, Implementing and Evaluating nursing care to all populations served in accordance with the vision, mission, philosophy, standards, and guidelines/protocol of Etihad Airways Medical Center aligned with the regulations from respective health authority and departments involved.
3. Quality Assurance and Improvement Compliance: Actively participates in the development, monitoring, reporting and continuous evaluation of Internal Audit and quality improvement activities and guidelines related to In-flight nurse and EAMC related programs using quality indicators and system processes.
4. Occupational Health and Safety, Materials Management Maintenance Standards: Adherence to the requirements of the Occupational Health and Safety and Infection Control guidelines including emergency preparedness plans/policies and identification and acquisition of equipment and supplies necessary for patient care observing a timely and cost-effective manner.
5. Clinical and Flight Protocols: Adherence to all clinical and flight protocols and clinic-specific policies, organizational standards, and principles of patient care as well as general procedures such as GCAA standards.
6. Teamwork Environment: Promoting an environment of solidarity, honesty, and integrity by working closely with all the members of multi-disciplinary health care team and other providers from diverse background and cultures towards ensuring provision of effective and efficient patient care and evidence-based changing processes.
7. Confidentiality and Code of Conduct: Maintaining confidentiality of all information in accordance with Etihad Airways Medical Centre (EAMC) and UAE Professional Code of Conduct for Nurses including the standards and guidelines set by respective health authority in UAE and other specific departments involved.

Quality Improvement Roles, Responsibilities & Accountabilities:

Participate in facility-wide and departmental quality improvement and patient safety programs.
Attend planned in-house quality improvement and patient safety trainings, including Fire & Safety, Infection Control, and Mock Drills.
Participate in developing, reviewing, and implementing policies and procedures.
Assist in collecting data for KPI monitoring.
Report any occurrences or variances (OVR/Incident Report) during duty hours.