In-Room Dining Manager Four Seasons Hotel

About the location:

A resort-like sanctuary in Kuwait s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating you ll find soaring rooftop restaurants, leisure facilities and the city s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city s malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What You Will Do

• Lead the In-Room Dining (IRD) and Private Bar operations, including managing, coaching, scheduling, and evaluating employees to ensure the highest performance and adherence to Four Seasons culture and core standards.
• Inspire and motivate the team through training, recognition, and effective performance management.
• Oversee menu planning and amenity setup, ensuring creativity, guest appeal, and flawless presentation.
• Deliver attentive, unobtrusive in-room service with personalized touches, ensuring age-appropriate amenities are readily available.
• Maintain strong guest relations by being visible in operations, addressing special requests, and resolving concerns with professionalism.
• Monitor and ensure the quality of all food, beverages, and amenities, working closely with the Restaurant, IRD Manager, and culinary teams to maintain innovative offerings at the highest standards.
• Manage costs and resources effectively through scheduling, budgeting, purchasing, inventory, and cash control.
• Inspect guest rooms regularly to ensure private bar setup, amenity delivery, and service quality meet brand standards.
• Support the team hands-on when needed by assisting in service, amenity delivery, private bar operation, or covering the order-taking role.
• Ensure compliance with Four Seasons standards, maintain operational cleanliness, and foster a harmonious work environment.

What We Offer

• Fully furnished single accommodation in high-quality staff housing.
• Complimentary stays at Four Seasons Hotels worldwide.
• Paid annual home leave tickets.
• Free transportation to and from the hotel.
• Quality employee meals.
• Comprehensive medical coverage.
• Vibrant social, cultural, and sporting activities.