Income Controller - Fairmont The Red Sea

AccorHotel

KEY ROLES & RESPONSIBILITIES

• Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions
• Prepare and ensure Daily Flash Report is timely and accurate as per policy.
• Ensure that banquet department s revenue postings are correct by reconciling the banquet Event short list report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.
• Verify the balance of all interface postings to ensure all revenues have been posted.
• Verify and/or reconcile all revenue centers as reported in the Income journal daily
• Review housekeeping discrepancy reports and file in the daily operations package.
• Review and balance rebates, paid outs and miscellaneous charges to the PMS.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations
• Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
• Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
• Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
• Handling of credit card reconciliation discrepancies in a timely manner.
• Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance s approval.
• Review of No-Show reports and to ensure that all chargeable No Shows has beem charged. No show report is retained with the daily operations package.
• Review foreign currency rate changes for accuracy and file in daily operations package.
• Prepare and maintain:
• To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated
• Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately
• To assist the General Cashier in performing surprise float counts
• Completing various reports as required by management depending on the needs of the hotel operations.
• Completing various other tasks and duties as required by management