India telecalling SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Employer Active

Posted 8 min ago

Experience

1 - 3 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Lead evaluation: Assess incoming leads to determine if they meet predefined qualification criteria and demonstrate intent to apply

  • Prospect communication: Engage with potential students/parents via phone, WhatsApp, email, and other channels to gather and share information clearly to support informed decision-making

  • Application support: Guide and nurture prospective students through the application process via the admission portal

  • Target achievement: Meet daily, weekly, and monthly outreach targets through telecalling, WhatsApp communication, and email engagement with prospective students and parents

  • Collaborate with the recruitment team to understand target audiences, lead requirements, and optimize lead generation strategies

  • CRM management: Accurately document lead details, interactions, and qualification status within the CRM system

  • Lead transition: Seamlessly hand over qualified leads to the appropriate admissions representative, ensuring all necessary context and information are provided

  • Reporting and analysis: Track and report lead qualification metrics, analyze trends, and provide recommendations to improve processes

  • Evaluation: Monitor student engagement and progress in coordination with the line manager, conduct evaluations, analyze data, and prepare reports

Desired Candidate Profile

  • Demonstrates excellent communication skills, both verbal and written, with a clear and persuasive speaking style.
  • Has a minimum of 1 year of telecalling experience, preferably in the Indian market.
  • Proficient in Hindi and English; knowledge of additional regional languages is advantageous.
  • Familiar with CRM software and basic computer skills, including data entry and navigation.
  • Displays strong sales acumen, with a proven ability to meet or exceed sales targets.

Employment Type

    Full Time

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • India Telecalling
  • Customer Service Representative
  • Communication Skills
  • Customer Support Agent
  • Client Relationship Officer
  • Product Knowledge
  • Appointment Scheduling
  • Sales Development Representative
  • Call Center Representative

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Rec Agency

Mr Sufyan - Consultant

Abu Dhabi Sharjah, Abu Dhabi, United Arab Emirates (UAE)

https://www.sundusrecruitment.com