Indirect Sales Account Executive Zain

Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets

Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.

Gain and maintain a thorough understanding of the Zain IQ product base

Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.

Monitor and report consumers feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint

Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans

Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.

Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.

Inform the distributors about SIM irregularities and vouchers inaccuracies

Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.

Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated

Escalation and follow-up of Network issues and prepare a business Plan.

Monitor MBB availability, Achievement and new sites promotional campaign.

Education, Experience and Competencies

Education

Bachelor s degree in a business administration-related field or equivalent

Experience

Up to 2 years of experience in a related field

Ability to work out of the office.

Competencies

Behavioral

Serving our customers

Achievement Driven

Team Work

Information seeking

Problem Solving and Creativity

Relationship Building

Initiative

Technical

Oral & Written Communication

Technology Application

Sales Management

IDE Competency

Courage to Engage

Addressing Bias

Allyship